Frequently Asked Questions

Appointments & Patient Experience

  • At 3W Medical for Women you can always expect to be treated with respect by our caring staff and licensed medical professionals.

    Our medical professionals do not rush through appointments. They take time to listen to you and answer your questions.

    Our health care providers will assess your needs from a holistic perspective and determine how to best serve you. All conversations are confidential (as allowed within Washington State law).

    All medical services at 3W are provided by licensed medical professionals under the direction and supervision of our Medical Director.

  • Please bring a valid form of ID (a passport, driver’s license, ID card, or student ID will suffice).

    If you are planning on getting any labs done, a form of payment is also needed. We accept cash, credit or debit card, and mobile payments (Apple Pay, Samsung Pay, etc.). We do not accept checks.

  • You will receive a link to our patient intake and consent forms via text and email from our check-in system, Phreesia, about 48 hours prior to your visit.

    These forms include a review of any medications you are on, allergies you have, your past medical and family history, symptoms you are currently experiencing, and consent agreements.

    Please complete and sign these forms electronically before coming for your appointment so that we can maximize your time with our providers.

  • You are welcome to bring a friend or partner to your appointment.

    We ask that you do not bring more than one person, though special accommodations can possibly be made in exceptional circumstances, at the sole discretion of our medical providers.

  • Appointments at 3W are up to an hour long. Many appointments can be completed in less time, but an hour is available in case you need it.

    Please note that if you arrive late, we cannot extend the length of your appointment to make up for lost time.

  • Urine pregnancy test results will be given to you during your appointment by a medical professional.

    STD test results usually come back within 48 hours from the time they are sent to the lab.

    Pap smears may take up to a week to come back, but typically come back sooner.

    You will receive a notification when your results are available to view on your patient portal.

  • We can email you our lab fees or share them with you when you call.

    Except for FEMM consultations ($25 per person per hour) and labs that must be sent out for external processing (fees from $11 and up), our services are free-of-charge, including appointments, exams, ultrasounds, pregnancy tests, and urine analysis.

    Donations are welcome but never required to receive our care.

  • Please call us if you need to reschedule your appointment so that we can match you with the correct provider for your appointment type and accommodate any testing needs you may have.

    To cancel an appointment, please call us or use the text cancellation option provided with your electronic appointment reminder.

  • We do not take insurance because our exams and most services are free-of-charge.

    Since we are donor-funded and do not make money off your reproductive health choices, we only charge for labs (Pap smear, STD testing, vaginitis panel) that need to be sent to an external lab, and we only charge you what the lab charges us.

    We also charge $25 for FEMM consultations, but these are not eligible for coverage under conventional insurance plans anyway.

  • We will try our best to accommodate requests to be seen by a specific provider, but cannot guarantee the fulfillment of your requests.

    Accommodation is dependent upon the provider's availability, the needs of your appointment, and other scheduling factors.

 

Organization & Administration

  • 3W Medical for Women is a non-profit women’s medical clinic accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and located in the University District of Seattle, Washington. To learn more about the services we provide, click here.

    3W is a program of Women’s Accessible Medical Services, P.S. (WAMS), a 501(c)(3) non-profit professional services corporation governed by licensed health care professionals and registered with the Washington State Charities program as required by law.

  • 3W Medical for Women is an ambulatory health care clinic recognized by Washington State since 2013. For a full list of our services, click here.

    3W does not provide hospital services, surgical procedures, abortion, contraception, or other interventions requiring continuity of care. For a list of services we do not provide, click here.

  • Yes, 3W is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).

    Our services are performed by caring, licensed medical professionals under the direction and supervision of a licensed physician.

  • The three w’s in Wellness for Washington Women!

  • 3W Medical for Women was conceived by two friends and University of Washington students (including current 3W CEO Helen Nguyen) in 2011. Formal planning to make their vision into a reality began in 2012.

    With the support and help of family, friends, and generous benefactors in the Seattle community, we signed the lease for our clinic space in 2016.

    In 2017, we opened our doors to patients for the first time and since then, have been providing free-of-charge or low-cost health services to women in our community.

    In 2019, we attained accreditation through AAAHC, advancing our goal of offering patients the highest standard of care.

  • 3W is a non-profit organization funded by the generosity of individuals, businesses, organizations, and private foundations. 3W receives no federal or state tax funding and does not profit from the medical decisions made by our patients.

    Please visit our donation page if you would like to help support us. We thank you for your generosity!

  • We understand the many challenges and vulnerabilities affecting women seeking healthcare and are truly dedicated to providing our patients with the highest quality care, resources, and education.

    We work hard to ensure our patients feel heard, supported, and equipped to make the best decisions for their health.

    We are eager to help our patients navigate the many options and resources that are available to them, and to connect them with other local resources and social service organizations when needed.

    For further insight into what makes us unique, please watch our 4-minute introductory video here.