Giving Coordinator 

Women’s Accessible Medical Services, P.S. (WAMS) is a non-profit corporation that provides compassionate, holistic, evidence-based healthcare, related education, and consultative services in a respectful environment to all women regardless of their ability to pay, based on the understanding that all people have inherent dignity and worth. 

REPORTS TO: CEO 

FSLA STATUS: 0.75 FTE; Non-Exempt 

EXPECTATIONS: 

The Giving Coordinator will be expected to acknowledge in writing his/her agreement to comply with the Behavioral Commitment document. 

JOB SUMMARY: 

The Giving Coordinator, under the supervision of the CEO, is responsible for leading the team in donor prospecting, cultivation, solicitation, acknowledgement, and engagement at all levels of giving, working closely with the CEO to build and manage gifts programs. The Giving Coordinator will take a lead role in planning the annual campaign and donor cultivation and stewardship events; this work includes supporting, collaborating in planning all fundraising events.

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES (other duties may be assigned): 

1. Partner with the CEO to manage and oversee all donor portfolios 

2. Qualify and evaluate prospective and current donors to identify giving potential 3. Set individualized goals for donors based on giving history and capacity 

4. Develop tailored donor plans with clear timelines that follow donor-centered best practices 

5. Implement donor strategies to ensure strong retention and increased annual giving 6. Prepare customized proposals and giving opportunities aligned with donor interests 7. Meet or exceed established fundraising goals to support organizational priorities 8. Track and analyze fundraising results and donor data to assess progress and growth

9. Engage donors in conversations about planned giving, grants, and other 

opportunities when appropriate 

10. Assist with grant and report writing, and management as needed 

11. Manage ongoing donor communications including meetings, calls, emails, letters, reports, acknowledgements, and follow-up 

12. Maintain accurate records of all donor interactions in the database 

13. Represent the organization’s mission and programs with passion in the community, building awareness and support 

14. Participate in major donor activities such as tours, presentations, and speaking engagements 

15. Collaborate with the event planner on donor recognition, special gifts, and VIP engagement 

16. Serve as an organizational ambassador and spokesperson when needed 

17. Provide copyediting support for donor-facing materials including e-blasts, direct mail, annual reports, and web/print content 

COMPETENCIES AND QUALIFICATIONS 

Education and Licensure: 

• 2-5 years with a bachelor’s degree or higher or equivalent experience 

Analytical - Collects and researches data; uses intuition and experience to complement data; designs workflows and procedures. 

Design - Generates creative solutions; demonstrates attention to detail. 

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Always try to fix issues that come up and that might affect the CEO or the clinic. 

Integrity and Dependability - Upholds organizational values, particularly honesty and trustworthiness. Is punctual for work and meetings and arranges for coverage when absent. Keeps commitments. 

Project Management - Communicates changes and progress; completes projects on time and budget; manages project team activities. 

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. 

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. 

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. 

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. 

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. 

Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates. 

Change Management - Communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change. 

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results. 

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others. 

Managing People - Makes self-available to staff; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; continually works to improve supervisory skills. 

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. 

Business Acumen - Understands business implications of decisions. 

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; conserves organizational resources. 

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. 

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. 

Strategic Thinking - Understands organization's strengths & weaknesses. 

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. 

Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence. 

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; organizes or schedules other people and their tasks. 

Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. 

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. 

Quantity - Completes work in timely manner; works quickly. 

Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. 

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. 

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. 

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. 

Initiative - Undertakes self-development activities; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed. 

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others'

attention. 

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

In agreement with the Mission Statement, Articles of Incorporation, Bylaws and policies and procedures. 

Education and/or Experience  

Two – four-year college Degree in administrative or related profession or combination or education and experience. 

Language Skills  

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. 

Mathematical Skills  

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. 

Reasoning Ability  

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Computer Skills  

To perform this job successfully, an individual should have knowledge of Database software; Human Resource systems; Internet software; Spreadsheet software and Word Processing software. Will also possess working knowledge of practice management software and other software used by Practice. 

Certificates, Licenses, Registrations 

Current Driver's License 

Other Skills and Abilities  

Excellent Customer Service Abilities 

Interpersonal Communication Skills 

Able to Multi-Task 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to

perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and taste or smell. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate.